Privacy Statement
Red Kite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website redkite-solutions.com (the "Site") and use our related services, including our AI-powered low-code platform and consulting services (collectively, the "Services").
Please read this Privacy Statement carefully. By accessing or using our Site and Services, you consent to the practices described herein. If you do not agree with the terms of this Privacy Statement, please do not access the Site or use our Services.
Information We Collect
Contact and Account Information
When you register for a demo, contact us, or create an account, we may collect your name, email address, phone number, company name, job title, and login credentials.
Project and Business Information:
When you engage our consulting services, we may collect information about your business processes, goals, and technical environment to provide our Services.
Content and Data You Upload
When you use our Platform, you may upload, submit, or process data, which may include personal data of your own customers or employees ("Your Data"). We process this data solely as a processor on your behalf.
Communications
Records of your correspondence with us, including service requests and support queries.
Information Collected Automatically
- Usage Data: We automatically collect information about your interaction with the Site and Services, such as your IP address, browser type, device information, pages visited, time spent on pages, and the links you click
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to analyze trends, administer the website, track users' movements around the site, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level
AI and Machine Learning
As part of our AI-powered Services, our Platform may process Your Data to generate code, automate workflows, and provide insights. This processing is conducted to deliver the specific service you have requested and to improve the accuracy and performance of our AI models. We implement robust technical and organizational measures to secure all data processed by our AI systems.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain Our Services: To operate our Platform, deliver consulting services, create and manage your account, and provide customer support.
- To Improve and Personalize Our Services: To understand how our Services are used, develop new features, and personalize your experience.
- For Communication: To send you technical notices, security alerts, support messages, and administrative communications. With your consent, we may also send you marketing and promotional communications about our Services. You can opt-out of marketing communications at any time.
- For Security and Compliance: To protect the security and integrity of our Site and Services, prevent fraud, and comply with legal obligations.
- For AI Model Training and Improvement: To train, tune, and improve the AI models that power our low-code platform, ensuring they are accurate, efficient, and effective. This is done in an aggregated and anonymized manner where possible.
Data Security
We implement appropriate technical and organizational measures designed to protect the security of your personal information. These measures include encryption, access controls, and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Statement, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will ensure that such transfers are compliant with applicable data protection laws and that your information is protected by appropriate safeguards, such as standard contractual clauses.
Our Role as a Data Processor
When you use our Platform to process "Your Data" that contains personal information of others (e.g., your customers or employees), you are the data controller, and Red Kite acts as a data processor. We process such data solely in accordance with your instructions and for the purpose of providing our Services to you. We recommend you have your own privacy policy in place that governs your collection and use of such data.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time. The updated version will be indicated by an updated "Last Revised" date at the top of this page. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:
Red Kite
Email: newbusiness@redkitebpm.co.uk
Website: redkite-solutions.com